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🎬️ Video ads disappearing or not available
We've noticed some concerns about video ads disappearing or not being available in the game. We want to clarify that the video ad feature, like all ads and promotional features, is currently in a testing phase within the game. This means that while some players may receive Lives, others might get Boosters or other items…
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Can't Opt Out of Candy Royale!
I truly do not like this little sub game and I don't want to play it. But lately when it's popping up, there is no X in the right hand corner for me to decline. It's just forcing me to opt in in order to continue playing the game this is absolutely no good. Is this a glitch? If so, when will this be fixed?
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Screen goes black after showing ad (Edited by CM: Reported to the Studio)!
Screen goes black after showing ad, and does not continue with the game. This has been happening for the past 2 days
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⛔️ "Game not Syncing" Issue on different devices - Under Investigation ⛔️
This discussion was created from comments split from: I am trying to log into my account and keep getting OOPs something went wrong message. I checked my.
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🚨 Are you experiencing issues with the game? Check here before posting in Support!
Are you experiencing issues with the game? Look no further as these are the most common issues and most frequently asked questions in Candy Crush Saga. The two absolute most common questions here in Community are: I have lost my progress or all played levels? If you suddenly are back to level 1 or the game has been lost,…
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Need help getting by level 8395
stuck on hard level
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Stuck on level 3164. I need help
any helpful hints?
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Server connection issue
Hello My game couldn't connect to the server so i am not able to receive or send lives and get bonuses
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Level 15046 Impossible level there is a glitch
I get 2 different screen when I play this level Yes app is up to date. Playing on mobile iOS
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Any tips on how to pass level 620?
:)
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I am no longer getting my wins counted. It stopped at 196 and I should have at least 8 or 10 wins!!!
I am no longer getting counted for my wins. I should have at least 8 or 10 more wins!!
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Stuck in a loop
Level 15140 has got itself stuck in a loop, there striped candies at the bottom just keep exploding! This always happens at the worst time, I'm on a full streak one level away from an episode race and 2 from winning Candy Royale grrrr! Any idea how to stop it?
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I'm regularly charged for purchases I didn't make and then denied a refunds........WHY?
I'm regularly charged for purchases I didn't make and then denied a refunds........WHY?
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All of my boosters are gone.
All of my boosters are gone. I had 99+ for each of them. How do I get them back??? Please help me.
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How on earth do you pass level 9265 with only 16 moves, no boosters?
I have noticed that previously this level started with 24 moves (would have passed several times if this was still the case) and am now feeling that this is a pressure move to make me start buying gold bars. I’ve gone through all levels to date without doing this and won’t be doing it now. Any tips?
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Help …does not seem to have my emai
I need help to restore my game
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The end of (?astros vs__) game I "won" 20 gb, I clicked claim, and thy were not applied. Help!
The end of (?astros vs__) game I "won" 20 gb, I clicked claim, and thy were not applied. Help!
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WHY CAN'T I BUY REWARDS AFTER EARNING THE CHANCE TO BUY
WHY CAN'T I BUY REWARDS FOR 2.99 AFTER EARNING THE CHANCE?
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eu efetuei o pagamento de um pacote e não o recebir
gostaria de saber como faço para receber o pacote que foi contratado?
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transfer to new computer
i transferred my two games to my new computer. my lives and everything else did not transfer over with my account. please update my games reflecting this!
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Não recebi minhas barras de ouro
ACabei de completar uma missão e na hora de receber minhas 24 barras de ouro deu erro. O jogo continua porém seu meu prêmio.
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Boosters
Please bring back the boosters with ads. I have played religious for years, but can't afford to pay for advancing. I love this game!
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Niveau regressé
J'étais au niveau 12000 ou 14000 et je suis retombée à 2. Comment retrouver mon niveau?. Quand je fais retrouver ma progression je retombe toujours à niveau 2
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My team won the team event with no reward.
Our team won the team even by a landslide and no gold bars reward at the end like there was supposed to be? Why is that?
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Trying to retrieve my old candy crush I’m better 4000
trying to retrieve my candy crush it seems to disappear. I’m up to 4000.